Privacy Policy

Who We Share Data With

We share your data with analytics and hosting providers that process it only on our instructions. These providers help us monitor traffic and keep the site running smoothly. They cannot use your data for their own purposes. We never sell your personal information to anyone. Your data is not shared with advertisers, third-party marketers, or any other external party beyond what is necessary to operate the platform.

Cookies and Turning Them Off

The site uses cookies to remember your preferences and keep your session secure. These are small text files stored on your device. We do not use them for advertising or tracking across other sites. If you disable cookies in your browser, the platform will still work, but you may need to log in again more often and some features, like language settings, may not be saved between visits.

Why We Hold Each Type of Data

Contact form data is held solely to respond to your enquiry. We do not use it for marketing unless you explicitly ask us to. The server logs help us monitor site performance and diagnose technical issues. IP addresses and browser details also let us understand how visitors use the lobby, so we can improve the experience. No data is used to identify you personally beyond these purposes.

What We Collect and When

When you submit a contact form on the site, we collect the information you provide, such as your name, email address, and message. This happens only when you voluntarily send it. Our web server also automatically records your IP address, browser type, and the pages you view. This information is logged each time you visit the platform, regardless of whether you contact us.

How Long Records Are Kept

Contact form submissions are stored for as long as needed to resolve your enquiry, then securely deleted. Server logs are retained for a limited period, typically a few months, before being erased. We delete all personal data when it is no longer required for the purpose it was collected. This is done automatically or upon request, in line with Malaysian personal data protection principles.

Your Rights to Access or Delete Data

You can request a copy of the personal data we hold about you at any time. Simply use the contact page on the site to ask, and we will provide it in a clear, readable format within a reasonable period. You may also ask for your data to be deleted. Send your request through the contact page, and we will remove your information from our systems unless we are legally required to keep it. No fee is charged.

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